[EZLINK] Junior Technical Support Staff-Job
Monday, December 31st, 2007–s9uSdhQc11TPAVu6HfSuYfUnoJdrtFcolOxNvZZ
Hi,
Website advisement reg Junior Technical Support
Staff-IT am attached my updated resume
Thanks & Regards
A. Abdul Rahman
Chennai-India
Mobile:+91-9841131856.
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Technical Support Engineer with 7 + years Exp in IT Systems &
Networking
SUMMARY
Around 7 years of Experience in IT Systems & Networking of Various
Hardware Devices Like Desktop, Laptop, Server, Managed Switch, RFID,
Security Software, Mail Server, Server Monitoring, Port Control, Proxy
Software, Antivirus, Antispam and Firewall etc.,
EDUCATION
* Honors Diploma in LAN & WAN Technologies from RJP InfoTeck,
Chennai. * Honors Diploma in Computer Hardware Engineering from IIHT
Bangalore. * Diploma in NT & NOVEL Administration from MicroTech
Computers, Chennai. * Post Graduate Diploma in Computer Applications
(PGDCA) from NAIET, Chennai. * B.com., from Madras University,
Chennai.
TECHNICAL SKILLS
Languages : Basic & C.
Operating Systems : Windows 95/NT
Workstation/98/2000/XP/Versta
Server Operating System : Windows
NT/2000/2000 Advanced server/2003
Mail Server : Windows Exchange
server / Postmaster/ Mdaemon
RDBMS : Oracle & MS-Office
INDUSTRY EXPERIENCE
Current Industry Type : IT-Hardware & Networking
Current Functional Area : IT- Hardware / Software/ Telecom /
Role : Customer Support Engineer
/ Technical Support
WORK EXPERIENCE
SPARR ELECTRONICS LTD, Chennai (An ISO 9001: 2000 Company) Dec
2006 Present
Role: Technical Support Engineer
Description :
Sparr Electronics Ltd is a Bangalore, INDIA based company engaged in the
development and manufacture of need based innovative products in the
field of Electronics & Telecommunications. SEL has emerged as leading
manufacturer of data communication peripherals in India. Most of the
products developed by SEL are first of its kind in the country.
Responsibilities:
As Technical Support Engineer, I am responsible for providing solutions
to corporate & technical Support for networking software & Hardware
products.
* Providing Onsite and Off-Site support for GFI Network Security
Scanner, Network Server Monitor, Centralized Port Control, Events
Manager etc.,
* Mdaemon Mail Server, Relayfax, R Admin-Remote access software, Win
proxy, Wingate, visnetic firewall installation and solutions for the
corporate customers.
* Providing On site and off site support for RFID Reader & Writer,
GSM/GPRS/GPS Modem, Serial to LAN Converter, serial to Wireless
Converters, Lantronix KVM Switch, and troubleshooting clients/companies.
AGT ELECTRONICS LTD (An ISO 9001: 2000 Company), Coimbatore Feb 2003
DEC 2006
Role: Technical Support Engineer
Description :
Agt Electronics Ltd was founded in 1988 with a single-minded mission: To
provide global companies with information technology solutions that
combine outstanding creativity with high impact technology. Agt
Electronics Ltd has R&D development centers at Coimbatore, India, and at
Austria is equipped with the latest technologies that ably support our
on-site and off shore delivery capabilities.
Responsibilities:
* As a Technical Support Engineer - Performed maintenance of personal
Computers and peripheral equipment,
* Identifying problems and providing appropriate solutions. *
Maintained trouble-ticket system to record and track user calls and
e-mails. * Reported on common problems and complaints, *
Escalating network-wide troubles to Lead Technician. * Managed
support system engineers performing on-site customer
Service and maintenance.
* Performed in-home repair of computer systems and related equipment
by removing and replacing components or reconfiguring and restoring
systems. * Completed incoming calls within company time standards
while * Maintaining a very low recall rate * Promoted to work
order-processing team * Reviewed orders and approved any warranty
work necessary. * Maintaining customer service and good relations
wile taking escalated calls from customers
SRIVEN MULTI-TECH LTD., Hyderabad Feb 2001
Feb 2003
Role: Systems In Charge
Description :
Sriven Multi-Tech Ltd is a comprehensive online reference database of
suppliers of products and services used for the building and maintenance
of the Process, Energy and Greater Manufacturing industries.
Responsibilities:
* Desktop Support, Help Desk Operations, Support Techniques *
Training, Customer Service, System Maintenance * System Tuning,
Diagnostics, Component Repair * Microsoft Windows, Microsoft Office,
Microsoft Networking * Novell Networks, Remote Client Services, Cisco
Router, Switches, and Hubs
SEYYONE SOFTWARE SOLUTIONS P. LTD Mumbai Jan
2000 Jan 2001
Role: Customer Support Executive - IT
Description :
Seyyone Software Solutions is an ADI DSP Collaborative member of ANALOG
DEVICES, DSP 3rd Party Developer of TEXAS INSTRUMENTS, Intel PCA
Developer Network member and Microsoft Windows Embedded Partner. They
offer Consultancy and Training activities on DSP and Embedded Systems
Design. The products encompass Personal Productivity, Business,
Educational, Engineering, Health & Fitness, Games and many more.
Responsibilities:
As Customer Support Executive at Seyyone software, Mumbai I was
responsible for Systems & Network Support
Managed Broad range of installation,
Upgrade, roll out, and troubleshooting
Projects for windows-based networks,
With focus in computer/network systems running jaro
proprietary customer billing software within sanitation and recycling
industries in addition to technology solutions/support activities,
PERSONAL PROFILE
Name : Abdul Rahman.A
Address : No: 2 C , Solaiyamman Koil
Street, Parvathi Nagar,
Koiyathope, Koduguiyur, Chennai 600 118.
Date of Birth : 14-06-1979
Martial status : Married
Nationality : Indian
Language Known : English,Hindi,Urdu & Tamil
Passport Details : Number: A 8228348 (Valid Till
2009)
Mobile Number : +9198411 31856 , +919941740535
Email-id : aarahaman@yahoo.com
Email-id : r.abdulrahman@gmail.com
References
I accept to provide references in the national and international market
personally on demand.
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( A. Abdul Rahman )
[Non-text portions of this message have been removed]
–s9uSdhQc11TPAVu6HfSuYfUnoJdrtFcolOxNvZZ
January 3rd, 2008 at 12:22 pm
Hi Subbu,
I am interested in buying the crib, can you let me know the size and condition of crib and can I view it, and is it a wooden one or a fibre crib.
Pls let me know the following along with your contact number or details.
Thanx
Sunisha
January 3rd, 2008 at 10:06 am
Hi,
I am intersersted in roller blade…can yoyu let me know the make of the roller scate and the price at which you bought it…
guru
January 3rd, 2008 at 9:52 am
Hi Subbu,
I am willing to take the Skating shoes..
Please let me know your contact number or you can reach me at 91633075
Thanks!